Former GDIT call center representatives have reached a settlement with the company to resolve their allegations that the company failed to pay proper overtime wages. GDIT sold its federal call center business to MAXIMUS, in November 2018.
The proposed settlement, if approved by a judge, will result in the 182 former GDIT employees who joined the lawsuit splitting $80,000 in back wages.
Employees are questioning how this shift in operations will affect individual workers and the union movement for improved working conditions at Centers for Medicare and Medicaid Services (CMS) call centers nationwide.
