News

Call center workers who help Americans enroll in affordable health plans do not have access to quality, affordable healthcare of their own.

Many Maximus call center workers got word from the company that their area wage determination rates have increased. Just remember, this wage increase didn't happen by accident, we won because we fought.
A new report by the National Employment Project adds fuel to call center worker demands for immediate wage increases.
Did you receive word that our healthcare costs are going up at Maximus next year? Maximus framed these changes to our healthcare plan as beneficial to us, but the bottom line is that our deductibles will rise by $500, our urgent care copays will double, and our annual out-of-pocket maximums will increase by $1,000!
Senators Elizabeth Warren and Bernie Sanders, and Governor Jay Inslee, declared their support for MAXIMUS workers!
Former GDIT call center representatives have reached a settlement with the company to resolve their allegations that the company failed to pay proper overtime wages. GDIT sold its federal call center business to MAXIMUS, in November 2018. The proposed settlement, if approved by a judge, will result in the 182 former GDIT employees who joined the lawsuit splitting $80,000 in back wages.
At Maximus, we will continue to stand together for a union, fair pay, and better benefits! Introducing: Call Center Workers United!
On October 29, we held a rally outside our call center in Hattiesburg, MS calling for fair pay and a union at all CMS call centers.
Employees are questioning how this shift in operations will affect individual workers and the union movement for improved working conditions at Centers for Medicare and Medicaid Services (CMS) call centers nationwide.
On September 6, GDIT workers from Bogalusa, LA, Hattiesburg, MS, and London, KY went to Capitol Hill to talk to senators and members of Congress about our fight for fair wages and a union at GDIT.
Earlier this month at the Netroots Nation conference in New Orleans, three GDIT workers shared their story of being overworked and underpaid at GDIT.